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Your Privacy Matters to Us

When you open an account with pegasus 88, we collect only the information we need to verify your identity, process withdrawals and keep your account secure.

Data encrypted end-to-endNo third-party sharingAccount verification once
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pegasus 88 Your Privacy Matters to Us
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of your personal information, or need to update your account details, our support team is available around…

Live Chat Open a chat window in your account lobby 24/7. Select 'Privacy & Account' from the topic menu to connect with a specialist who can explain your data rights and retrieve your information export within 48 hours.
Email Support Send your request to [email protected] with your account username and a clear description of what you need. We respond within one business day with confirmation and next steps for data requests or corrections.
Account Settings Log in and go to Settings > Privacy & Data to download your account record, view what cookies are active, manage communication preferences and request permanent account closure with data deletion.
HOW WE PROTECT YOU

Our Data Security and Your Rights

pegasus 88 uses industry-standard encryption to protect your account credentials and payment information.

Encryption Standard

All account and payment data travels over TLS 1.3 connections. Your DANA, OVO, GoPay and QRIS transactions are encrypted from your device to our payment gateway, then verified by the payment provider before funds move.

Withdrawal Verification

Every payout requires a one-time PIN texted to your verified phone number. This second factor prevents fraudsters from emptying your account even if they compromise your password.

Access Logs

We record every login, password change and payment attempt on your account. You can view this activity log in Settings > Account History to spot unauthorized access immediately.

Data Retention

Active account data is kept for the duration of your membership. After account closure, we retain records for two years for dispute resolution, then delete them unless local law requires longer retention.

Your Export Right

Request a download of all your personal data — including profile info, transaction history and account settings — via [email protected]. We deliver it within 48 hours in standard CSV format.

Correction Request

Found an error in your account details? Log in to Settings > Profile, update the field, and confirm. For transaction disputes, email support with the transaction ID and a brief explanation; we investigate within one business day.

Common Questions About Privacy on pegasus 88

Read answers to the questions we hear most from account holders in Surabaya, Bandung and across Indonesia about how we handle your data, protect your account and respect your privacy rights.

No. We share transaction data only with your payment provider (DANA, OVO, GoPay or QRIS) to process deposits and withdrawals, and with our banking partner for reconciliation. Game studios and sportsbook providers receive only your session ID, not your name, email or phone. We never sell your data to marketers, affiliates or data brokers.

When you request account closure, we deactivate your login immediately and mark your account as archived. Your personal data is retained for two years to resolve disputes, process refunds or respond to regulatory inquiries. After two years, we delete all personally identifying information unless local law requires us to keep it longer.

Each deposit is encrypted end-to-end between your phone or computer and our payment gateway. Your payment method credentials are never stored on our servers; the payment provider handles tokenization. We use fraud detection to flag unusual deposit patterns, and your transaction history is visible in your account anytime.

Yes. Email [email protected] with your account username and a request for your personal data export. We respond within 48 hours with a download link containing your profile, transaction history, login record and account settings in CSV format.

Log in, go to Settings > Profile and edit your email, phone number or address directly. Save your changes and we update them instantly. For past transaction corrections or disputes, contact our support team with the transaction ID and we investigate within one business day.

We use cookies to keep you logged in and remember your game preferences. Essential cookies cannot be disabled without logging out each session. Non-essential cookies for analytics and performance can be turned off in your browser settings; this won't affect your ability to play or withdraw.

Change your password immediately, then contact our live chat team. We'll review your login history, lock any suspicious sessions and reset your withdrawal verification PIN. If unauthorized withdrawals occurred, we'll investigate and dispute them with our payment partners within 24 hours.

Related Pages

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